Terms & Conditions

These Terms and Conditions apply to Natvia’s “Soon Shelf / Use Me Soon” promotion available at natvia.com. By purchasing any product listed under the Soon Shelf, you agree to these Terms, along with Natvia’s standard Website Terms of Use, Privacy Policy, Shipping Policy and Refund Policy.

1. Definitions

• 
  “Soon Shelf” / “Use Me Soon Offer” — refers to the section of the Natvia website offering selected short-dated products at a discounted price.
  
• 
  Eligible Items — the specific products shown on the Soon Shelf page with discounted pricing.
  
• 
  Customer / You — any person purchasing Eligible Items.
  
• 
  Natvia / We / Us / Our — Natvia, the operator of natvia.com.
  
• 
  Offer Period — the period during which Soon Shelf items are available. Items may appear or be removed at any time.
  

2. Acceptance of Terms

By purchasing any Soon Shelf item, you acknowledge and agree to these Terms. If you do not agree, please do not participate in this Offer.

3. Soon Shelf Offer Details

1. 
   Soon Shelf products are available individually, and customers may select any quantity of each item, subject to stock availability.
   
2. 
   Each Soon Shelf item is short-dated, with a limited remaining shelf life. Best before/expiry information will be displayed on the product listing where available.
   
3. 
   Pricing shown for each item already reflects the discount specific to that product.
   
4. 
   Soon Shelf inventory is dynamic and may change at any time. Items may sell out without notice and may be added or removed from the Offer at Natvia’s discretion.
   
5. 
   Images of Soon Shelf products are for illustration only. The product you receive will match the SKU ordered, but expiry dates may vary within the short-dated range.
   

4. Pricing, Discount & Payment

1. 
   Each Soon Shelf item has its own discounted price, which may change depending on stock levels and remaining shelf life.
   
2. 
   The discount applies only to the product price; shipping, taxes and other charges may still apply unless otherwise stated.
   
3. 
   Once an order is placed, the price paid at checkout is final and will not change even if discounts or prices vary later.
   
4. 
   Payments must be completed using accepted methods on natvia.com at the time of purchase.
   

5. Shipping & Delivery

1. 
   Standard Natvia shipping policies apply to all Soon Shelf purchases.
   
2. 
   Orders over $100 may qualify for free shipping, subject to the site’s current promotions.
   
3. 
   Delivery timeframes depend on location, courier availability, and order volume.
   
4. 
   Customers are responsible for providing accurate delivery information. Natvia is not liable for delays or failed delivery due to incorrect or incomplete addresses.
   

6. Product Quality & Safety

1. 
   Soon Shelf items are short-dated, meaning they are close to their “best before” date.
   
2. 
   All items remain compliant with Australian food safety, labelling and handling regulations.
   
3. 
   By purchasing, you acknowledge that these items should be consumed soon after delivery to ensure best quality.
   

7. Returns, Refunds & Consumer Rights

1. 
   Soon Shelf purchases are generally final sale due to the discounted and short-dated nature of the items.
   
2. 
   Returns or exchanges for change of mind are not permitted.
   
3. 
   If an item is defective, damaged in transit, or not as described, you may contact Natvia customer service for assistance in line with our standard Refund Policy.
   
4. 
   Your rights under the Australian Consumer Law remain unaffected. Refunds will be provided in cases where goods are faulty or not fit for purpose.
   

8. Limitations & Exclusions

1. 
   The Soon Shelf Offer is subject to availability. Natvia is under no obligation to restock any particular product.
   
2. 
   Discounts and availability may vary at any time.
   
3. 
   Soon Shelf items cannot be combined with other rebate programs, discount codes or promotions unless explicitly stated.
   
4. 
   Products are for personal use only, not for resale.
   

9. Amendments to the Offer

Natvia may modify, extend, suspend or withdraw the Soon Shelf Offer—or update these Terms—at any time without prior notice. Any changes become effective immediately once posted on the website.

10. Governing Law

These Terms are governed by the laws of Victoria, Australia. If any term is found to be invalid or unenforceable, the remaining Terms will continue in full effect.

11. Contact Us

For questions about the Soon Shelf or these Terms, please contact Natvia customer service via the details provided on natvia.com.